✔️You must be in an active Sage 50 subscription and on the latest version of Sage 50.
✔️Your Sage 50 product must be activated.
✔️You must have a subscription to one of the following Microsoft 365 plans: Business Basic, Standard, Premium, or one of the Enterprise levels: E1, E3, or E5.
✔️Your business must be located in one of the 50 U.S. states or Washington D.C.
✔️You must have the Microsoft 365 Connector if you have Microsoft 365 through another provider.
✔️All cloud backup configuration must be done on the machine that holds the Sage 50 data (server).
✔️Sage 50 must be configured to run as an administrator.
✔️The computer must be powered on during the scheduled Cloud Backup, and the computer cannot be in sleep mode.
✔️None of the following components should be in power-saving mode: hard drive, NIC, or Wi-fi card.
✔️The Sage 50 program must be closed during the scheduled Cloud Backup.
✔️The Microsoft 365 user name you use to log in must have the Global Administrator role.
✔️While it is not a minimum requirement, it is recommended that you have an internet upload speed of 5 Mb/s or faster. If you have an upload speed of 2 Mb/s or slower, you may experience failures due to slow upload speeds.
✔️The sign-in token that authorizes the connection between Sage 50 and Microsoft 365 only lasts for a time frame that is slightly shorter than an hour before it expires. This means that if the speed of your internet connection in conjunction with the size of your backup means that sending your backup would take more than an hour, it's very likely your cloud backup would fail.